Delete Your DigiVidya Account

This action will permanently delete your account and all associated data. This action cannot be undone.

How to Request Account Deletion

To delete your DigiVidya account and all associated data, please follow these steps:

  1. Send an email to:privacy@digividya.org
  2. Include the following information:
    • Your full name as registered on the account
    • Email address associated with your account
    • School or institution name (if applicable)
    • Account type (Student, Teacher, or Administrator)
    • Subject line: "Account Deletion Request"
  3. Verification: We will send a confirmation email to verify your identity before processing the deletion.
  4. Processing time: Account deletion will be completed within 30 days of verification.

What Data Will Be Deleted

When you delete your DigiVidya account, the following data will be permanently removed:

Personal Information

  • Account profile and contact information
  • Username and login credentials
  • Email address and phone number
  • Profile pictures and avatars
  • Personal preferences and settings

Educational Data

  • Academic progress and performance records
  • Quiz results and assessment scores
  • Assignment submissions and feedback
  • Class participation records
  • Study materials and notes

Data Retention and Exceptions

Important: Some Data May Be Retained

Due to legal, regulatory, or educational requirements, certain data may be retained for specific periods:

  • Financial records: 7 years (for billing and tax purposes)
  • Legal compliance: As required by applicable laws
  • Educational records: May be retained by your school/institution
  • Anonymized analytics: Aggregated data for platform improvement

Before You Delete Your Account

Consider These Alternatives

  • Account deactivation: Temporarily disable your account instead of permanent deletion
  • Data export: Download your data before deletion (available upon request)
  • Privacy settings: Adjust your privacy settings to limit data collection
  • Contact support: Speak with our support team about your concerns

Contact Information

For questions about account deletion or data privacy, please contact us:

Privacy Team

Email: privacy@digividya.org

Phone: +91-9718098016

Data Protection Officer

Email: dpo@digividya.org

Response time: 48 hours

Your Rights

Under applicable data protection laws, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data (right to be forgotten)
  • Request restriction of processing
  • Request data portability
  • Object to processing of your data
  • Withdraw consent at any time

Ready to Delete Your Account?

Send your deletion request to our privacy team

Send Deletion Request