1. Introduction
DigiVidya ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.
We take student privacy seriously and comply with the Family Educational Rights and Privacy Act (FERPA), Children's Online Privacy Protection Act (COPPA), and other applicable data protection regulations.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- School or institution affiliation
- Role (teacher, student, administrator)
- Username and password
- Profile information and preferences
2.2 Educational Data
For educational purposes, we collect:
- Academic performance and progress data
- Quiz and assessment results
- Class participation and engagement metrics
- Study materials and resources accessed
- Assignments and submissions
2.3 Usage Information
We automatically collect certain information about your device and how you interact with our Service:
- Log data (IP address, browser type, pages visited)
- Device information
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide, maintain, and improve our educational services
- Track academic progress and generate performance insights
- Enable communication between teachers, students, and administrators
- Personalize learning experiences
- Send important notifications and updates
- Ensure security and prevent fraud
- Comply with legal obligations
- Conduct research to improve educational outcomes (anonymized data)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
- With Your School: Academic data is shared with authorized school personnel (teachers, administrators) as necessary for educational purposes
- With Service Providers: We may share information with third-party service providers who assist us in operating our platform
- For Legal Purposes: When required by law, subpoena, or other legal process
- With Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Student Privacy
We are committed to protecting student privacy:
- We comply with FERPA and COPPA requirements
- Student data is used solely for educational purposes
- We do not use student information for targeted advertising
- Parents and eligible students have rights to access and request deletion of data
- We obtain appropriate consent before collecting information from children under 13
7. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your information (subject to legal obligations)
- Opt-Out: Opt-out of certain data collection and communications
- Data Portability: Request a copy of your data in a portable format
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When an account is closed, we will delete or anonymize personal information within a reasonable timeframe, unless retention is required by law or legitimate educational interests.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@digividya.org
- Phone: +91-9718098016
- Address: 123 Education Street, Learning City, ED 12345
- Data Protection Officer: dpo@digividya.org